The Bill Deposit is an amount required from all customers of all distribution utilities as a guarantee for payment of electric bills, similar to a security deposit for a home. It is equivalent to the estimated monthly bill based on the declared load schedule* provided upon your application for electric service. The bill deposit earns interests, in accordance with the existing rules of the ERC.

*The declared load schedule (list of appliances and their expected usage) is used solely as bases for projecting electricity consumption and computing the initial bill deposit. Actual billing will still be based on recorded meter usage once the service is energized.
 

All new customers applying for electric service are generally required to pay a bill deposit. Customers eligible for 100% Lifeline discount are exempted to pay.

All new customers applying for electric service are generally required to pay a bill deposit. Customers eligible for 100% Lifeline discount are exempted to pay.

Yes, bill deposits earn interest based on the savings account interest rate of the Land Bank of the Philippines. The earned interest is automatically credited to the customer’s bill during the annual update of bill deposit (AUBD).

Every year, we review if your existing bill deposit is enough to cover your average monthly bills, and make adjustments if necessary. 

• If the deposit is not enough, we collect an additional amount. This will be payable in installments over a period of twelve (12) months.
• If the deposit is more than what is required, we refund the excess to your bills with the accrued interest. 
• You will be informed of any changes made via letter or through your electric bill.

The annual update of bill deposit takes place during the customer’s contract anniversary month.
 

An update of bill deposit is required from the following:

• Existing customers applying for transfer of service;
• Existing customers applying for an increase in load/ capacity;
• Existing customers with disconnected services applying for a reconnection, and who were previously not subjected to bill deposit;
• Existing customers whose actual average monthly consumption for the past twelve (12) months increased by more than 10% of the initial or existing bill deposit;
• Existing customers who have previously availed of the early refund of bill deposit (ERBD) due to good credit rating and who later default in payment of their monthly bill/s.
• Existing customers who availed the early refund of bill deposit due to Lifeline eligibility and who later becomes ineligible to 100% discount.
• All active services with bill deposit balance shall undergo bill deposit update.

REFUND (Bill deposit + Interest is greater than Ave. Monthly Bill by more than %10)

COLLECTION (Bill deposit + Interest is less than Ave. Monthly Bill by more than 10%)

EXEMPTED FROM AUBD (Difference of Bill deposit + Interest and Ave. Monthly bill for past 12 months is within 10%)

Residential customers exempted from updating their bill deposit:

• Customers qualified for the Lifeline Program with a 100% discount on their electricity bills are exempted from updating their bill deposit.
• Customers who have consistently paid their electric bills on or before the due date for two (2) consecutive years, who were refunded their bill deposit and continues to pay on time.
• A service with a new deposit charge (due to application for additional load) within the past 12 months shall be exempted from the scheduled Update.
• Customers whose existing bill deposit plus interest and average monthly bill for the past 12 months has a difference of +/-10%.

Non-residential customers who consistently pay all monthly bills on or before the due date for three (3) consecutive years are exempted from updating their bill deposit.

Non-payment of additional/adjusted bill deposit shall be a ground for disconnection of electric service.

• Customers will now be notified via bill ad on the collection of the bill deposit one month in advance 

• Customers who are entitled for an early refund of bill deposit will now be notified via bill ad 

  • Customers with 100% Lifeline Discount
     

    

  • Customers who pay their bill on or before their due date for the past two (2) years
     

    

  • Customers with 100% Lifeline Discount and paid their bills on or before the due date for the past two (2) years