1. Who are now eligible for the lowered threshold for Retail Aggregation Program (RAP)

• End-users not yet meeting the lowered threshold set by the ERC for the CREM may form an Aggregated Group and participate in the RAP.
• Aggregated average monthly peak demand of the Aggregated Members, for the preceding three (3) months is equivalent to or higher than the lowered demand threshold set by the ERC. At least two (2) end users within Contiguous Area such as subdivision, villages, business district within the same franchise area that belong to the same owner or same business franchise.

2. How will I know that I am eligible?

• End-users who wish to join an aggregated group may gather and check if they are eligible to participate using the Power Demand Estimator available in our website: https://demandcalculator.meralco.com.ph/
• If eligible, submit your Letter of Intent (LOI) directly to your chosen Retail Electric Supplier (RES) for evaluation. Once endorsed, your RES will officially submit the LOI to Meralco for RAP processing.

3. What changed with the eligibility and why?

Previously, threshold for RAP was an average monthly peak demand of ≥ 500 kW.

With ERC Resolution No. 22, Series of 2025, the eligibility threshold for the Retail Aggregation Program has been lowered to 100 kW, effective June 26, 2026. This is to allow more end-users to benefit from competitive pricing and supply options.

4. How is the eligibility determined?

For RAP, eligibility is determined by the Retail Aggregator based on the aggregated power demand of participating customers and its geographical criteria.

5. What are the requirements that I need to submit if I intend to switch?

Coordinate with your Retail Aggregator to assess your RAP eligibility. Once confirmed, you may submit your Letter of Intent (LOI) directly to your chosen Retail Electric Supplier (RES) for evaluation. Your RES will then officially submit the LOI to Meralco for RAP processing.

6. Does RAP apply to all Residential customers?

This program is ideal for the residential customers residing in:

• Condominiums
• Subdivisions and villages

7. What are the benefits of switching?

• Ensures transparent and reasonable prices of electricity.
• Expands the base of end-users having the ability to choose their suppliers of electricity and ensure consumer protection.

8. Who do we contact if we have any inquiries regarding RAP switching?

You may email customercare@meralco.com.ph or call the hotline at (02) 16211 to be connected with your handling Business Center for assistance with the RAP switching process or you may visit the nearest Business Center.

To learn more about the Customer Choice Program, click here.