To create an account for My Meralco, please prepare the following:

  1. A valid email address
  2. A working mobile number
  3. A Meralco bill or a bill deposit receipt

To migrate your Meralco Online account to My Meralco:

  1. Access My Meralco through the web (www.mymeralco.com.ph) or your My Meralco app.
  2. Input your Meralco Online credentials OR access the Single-Sign-On option associated with a Meralco Online account.
  3. Check your email and click the verification link within 24 hours upon receipt to set up your new password. The link will expire after 24 hours.
  4. Set a new password for your account.
  5. Log in to My Meralco using your updated password.
  6. Input your current mobile number and wait for your One-Time Pin (OTP).
  7. Type in your OTP to be redirected to your My Meralco overview page.

To view your bill:

  1. Log in to your account. On the dashboard, tap the “Billings” tab in the navigation bar.
  2. Select “View PDF.”
  3. Choose the CAN for the bill you wish to view.
  4. Click “View PDF” next to the billing month you want to see.
  5. Your electric bill will appear on the screen; you can download it if desired.
  6. Expand any bill to access previous statements.