This is commonly known as the CVV or CVC. It is a 3-4 digit number printed at the back of your card (usually in the signature field). This is an anti-fraud feature to help verify that you are in possession of the card being used for payment.
A convenience fee is collected when paying via My Meralco app using third party payment options.
Bayad E-wallet (via My Meralco website) - P0G
Cash - P6
Maya - P7
Visa, Mastercard, and JCB cards - P15.
A “Convenience Fee” enables Meralco and its partners to operationalize and maintain a secure, reliable payment facility that customers can access anytime, anywhere.
Meralco does not profit from convenience fees. The convenience fee is collected by Meralco's respective payment partners such e-wallets (GCash, Maya) and banks and card networks and are simply processed by Meralco and Bayad.
Customers paying through the My Meralco website/app using the Bayad e-wallet as a payment method are not subject to any convenience fees since Bayad has waived this fee as the payment processor for My Meralco
You may view the full list of payment options here.
Yes. Our payment partners are Payment Card Industry Data Security Standard (PCI-DSS) compliant.
The PCI-DSS is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment.
No. Card numbers, as well as other payment method credentials, will not be stored by Meralco. These shall only be passed to the Payment Gateway for authentication and processing.
